Does the thought of having a conversation with someone who has a different opinion intimidate you? Are you hesitant to engage with certain coworkers knowing the conversation could go south? A recent online poll conducted by VitalSmarts, shows that more than 80% of people are scared to have a tough conversation with a coworker. They found that when facing a difficult conversation, people avoided the other party, considered quitting or taking another job and some actually resigned rather than broaching the conversation in the workplace. Having a tough conversation is an uncomfortable, but necessary, part of being on any successful team.
In this presentation, Kelly Dunkle will explain the importance of these conversations and how to make them more comfortable and effective. She will discuss: • How to prepare for the tough conversation • How being B.R.A.V.E. will help keep the conversation going in a positive direction • The importance of follow up
About Kelly: Kelly Dunkle, PHR, SHRM CP is the Executive Office Manager at the Cottleville Fire Protection District supporting the Command Staff and focusing on all aspects of HR. She holds an undergraduate degree in Human Resource Management and is currently pursuing dual master's degrees in “Management and Leadership” and “Human Resource Development” from Webster University. Prior to CFPD, she worked 12 years at a large manufacturer spending time in many areas of HR including Talent Acquisition, Employee Relations, Training, and Leadership Development. In the Leadership Development realm, she had the opportunity to collaborate with over 300 leaders focusing on soft skills development and process improvement. She is passionate about people and creating a positive work environment through education and communication.
Join the event virtually or in person. Virtual information:
https://us02web.zoom.us/j/89988409682?pwd=cGdha0xYWXNWVXhiR0o3ME15RVVYZz09
Meeting ID: 899 8840 9682
Passcode: 127734
Little Black Book is following protocol in the counties in which we operate by requesting masks be worn at events in St Charles & Lincoln Counties, and requiring masks be worn at events in St Louis County, and Madison County, IL. We ask if you have a PENDING COVID-19 test that you not attend our events.