Ladies Who Lunch: Customer Service is a Mission Driven Business

  • 09/06/2022
  • 11:00 AM - 1:00 PM
  • The Christy of O'Fallon, 9000 Veterans Memorial Pkwy, O'Fallon, MO 63366
  • 21

Registration

DUE TO THE HOLIDAY WEEKEND - ONLINE REGISTRATION WILL CLOSE ON THURSDAY, SEPTEMBER 1ST AT 11:59PM.  


Ladies Who Lunch invites participants to actively learn a skill in an interactive environment which you can immediately put into action.

Overview:  After a complete restructuring of her business from 2016-2019 and then 2 years of navigating through a pandemic in the hardest hit industry...this CEO has seen some change. Learn how shifting the Company's focus outward created customer service on an entirely new level, rooted in a new Company mission.

Speaker: Liz O'Keefe, CEO - Technical Productions, Inc.

Sponsor: Katie Malloy, Elite Heating & Cooling

NEW Schedule:

  • 11:00: Doors open
  • 11:00 - 11:25: Networking
  • 11:30: Table networking
  • 11:40: Lunch
  • 12:00: Presentation 
  • 1:00: Adjourn

Fees:

  • Member: $24.00 
  • Guest: $30.00
  • Late Registration: $30 (starts 8/30)

Menu: Fried chicken, Roast Beef, parmesan-crusted potatoes, vegetable medley, salad, rolls & butter.

Liz's Bio:

Liz O’Keefe is a wife of 29 years, a mother, and CEO of Technical Productions, Inc. Throughout her career, she has won awards for concert tour design for Toby Keith, made opening videos for Carrie Underwood, and seen most all of the ups and downs that a business should likely have seen in over 30 years of event production and installation. But no one could have prepared her for owning a business that essentially became illegal overnight. Learn how one entrepreneur’s trip through a global pandemic created room for a deeply rooted mission in customer service on the other side.


Our policy states you will be charged regardless of attendance.